{"id":3064,"date":"2023-08-30T15:39:07","date_gmt":"2023-08-30T07:39:07","guid":{"rendered":"https:\/\/www.rayzher.com\/?page_id=3064"},"modified":"2023-12-14T17:42:34","modified_gmt":"2023-12-14T09:42:34","slug":"stakeholder-communication","status":"publish","type":"page","link":"https:\/\/rayzher-en.weya.tw\/?page_id=3064","title":{"rendered":"Stakeholder Communication"},"content":{"rendered":"

Stakeholder Communication<\/h3>\n<\/div><\/div><\/div><\/div><\/div>
\n
\n\n\n\n\n\n\n\n\n
Stakeholder<\/strong><\/th>\nImportance to Rayzher<\/strong><\/th>\nCommunication Methods and Frequency<\/strong><\/th>\nMajor Concerned Topics<\/strong><\/th>\nResponsive Measures<\/strong><\/th>\n2022 Communication Effectiveness<\/strong><\/th>\n<\/tr>\n<\/thead>\n
Employee<\/td>\nOur employees are the foundation of our company’s continued excellence, and under the principle of employing people based on merit and the right talent for the right job, and with a reasonable and fair personnel system and sound internal organization, employees are able to give full play to their abilities.<\/td>\n\n

\u2022 Held every quarter: labor-management meeting, management meeting, occupational safety and health committee<\/span><\/p>\n

\u2022 Quarterly meetings:labor-management meeting, managers meeting, occupational safety and health committee.<\/span><\/p>\n

\u2022 Supervisors are concerned about employees’ career development and provide necessary assistance through performance appraisal interviews.
<\/span><\/p>\n<\/td>\n

\n

\u2022 Employer-employee and Employee-employment Relations<\/span><\/p>\n

\u2022 Development and Education and Training.<\/span><\/p>\n

\u2022 Safety and Healthy Work Environment
<\/span><\/p>\n<\/td>\n

\n

\u2022 Diversified recruitment channels and practice of newcomer care<\/span><\/p>\n

\u2022 Annual staff development education and training program and tracking education and training development<\/span><\/p>\n

\u2022 Promoting healthy workplace and setting workplace safety goals<\/span><\/p>\n

\u2022 Workplace health promotion
<\/span><\/p>\n<\/td>\n

\n

\u2022 Four labor-managment meeting.<\/span><\/p>\n

\u2022 Weekly management meeting.<\/span><\/p>\n

\u2022 Three Occupational Safety and Health Committee meetings.<\/span><\/p>\n

\u2022 8.8 training hours per person in environmental safety and health courses in 2022.<\/span><\/p>\n

\u2022 Medical and nursing staff visited 48 times for various physical and mental health services and counseling.<\/span><\/p>\n

\u2022 Encourage Covid-19 vaccines to cover all employees.
<\/span><\/p>\n<\/td>\n<\/tr>\n

Supplier\/
Contractor<\/td>\n		Through the “suppliers and contractors strategy” of mutual dependence with suppliers\/contractors, we can achieve the purpose of resource integration in response to market changes, establish an intensive cooperative relationship for both parties, and enhance market competitiveness.<\/td>\n\n

\u2022 Suppliers visit regularly<\/span><\/p>\n

\u2022 Semi-annual evaluation of suppliers and contractors.<\/span><\/p>\n

\u2022 Commitment letter to undertake safety and health management.<\/span><\/p>\n

\u2022 Monthly reporting to the Ministry of Labor\u2019s occupational accident statistics online reporting system.
<\/span><\/p>\n<\/td>\n

\n

\u2022 Supply chain sustainability management.<\/span><\/p>\n

\u2022 Supplier Risk Analysis.<\/span><\/p>\n

\u2022 Supplier social responsibility.<\/span><\/p>\n

\u2022 Occupational Safety and Health.<\/span><\/p>\n

\u2022 Quality and occupational safety and health awareness and requirements.
<\/span><\/p>\n<\/td>\n

\n

\u2022 Daily toolbox meeting.<\/span><\/p>\n

\u2022 Hold vendor meetings.<\/span><\/p>\n

\u2022 Conduct supplier visits and environmental assessments.<\/span><\/p>\n

\u2022 Monthly reporting to the Ministry of Labor\u2019s occupational accident statistics online reporting system.<\/span><\/p>\n

\u2022 Handling all purchases in accordance with the Government Procurement Act.
<\/span><\/p>\n<\/td>\n

\n

\u2022 69 supplier assessed from 01.01.2022 to31.21.2022.<\/span><\/p>\n

\u2022 Maintain disaster-free working hours. In 2022, the cumulative number of disaster-free working hours was 829,080 hours.
<\/span><\/p>\n<\/td>\n<\/tr>\n

Shareholder
\/Investor<\/td>\n		Shareholders\/investors are important investors who support the steady growth of Rayzher, and we strengthen the immediacy and transparency of information disclosure to protect the rights and interests of investors and shareholders.<\/td>\n\u2022 Annual General Meeting of Shareholders
<\/span><\/td>\n		\n

\u2022 Operating Performance<\/span><\/p>\n

\u2022 Ethics and Integrity<\/span><\/p>\n

\u2022 Sustainable Governance and Risk Management
<\/span><\/p>\n<\/td>\n

\u2022 Communicate and explain disclosed financial and operational information to shareholders\/investros through communication channels.
<\/span><\/td>\n		\n

\u2022 Hold 1 shareholder\u2019s meeting<\/span><\/p>\n

\u2022 Hold 1 extraordinary shareholders’ meeting
<\/span><\/p>\n<\/td>\n<\/tr>\n

Customer<\/td>\n Rayzher takes “service” as its main consideration and specializes in design and planning capabilities, construction management, and strengthened cost control advantages to provide customers with the best engineering service quality.<\/td>\n\n

\u2022 Set Quality Goals<\/span><\/p>\n

\u2022 Conduct annual customer satisfaction survey<\/span><\/p>\n

\u2022 Customer Complaint Handling Procedure
<\/span><\/p>\n<\/td>\n

\n

\u2022 Ethics and integrity<\/span><\/p>\n

\u2022 Occupational Health and Safety<\/span><\/p>\n

\u2022 Sustainable Governance and Risk Management<\/span><\/p>\n

\u2022 Supply chain sustainability management<\/span><\/p>\n

\u2022 Responsibility and product innovation
<\/span><\/p>\n<\/td>\n

\n

\u2022 The company’s official website sets up a dedicated mailbox for the contact person<\/span><\/p>\n

\u2022 Ministry of Labor Occupational Accident Statistics Online Reporting System
<\/span><\/p>\n<\/td>\n

\n

\u2022 Monthly reporting to the Ministry of Labor\u2019s occupational accident statistics online reporting system<\/span><\/p>\n

\u2022 Average customer satisfaction score in 2022 is 98.5%
<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\n

\n\n\n\n\n\n\n\n\n
Stakeholder<\/strong><\/th>\nImportance to Rayzher<\/strong><\/th>\nCommunication Methods and Frequency<\/strong><\/th>\nMajor Concerned Topics<\/strong><\/th>\nResponsive Measures<\/strong><\/th>\n2022 Communication Effectiveness<\/strong><\/th>\n<\/tr>\n<\/thead>\n
Employee<\/td>\nOur employees are the foundation of our company’s continued excellence, and under the principle of employing people based on merit and the right talent for the right job, and with a reasonable and fair personnel system and sound internal organization, employees are able to give full play to their abilities.<\/td>\n\u2022 Held every quarter: labor-management meeting, management meeting, occupational safety and health committee<\/span><\/p>\n

\u2022 Quarterly meetings:labor-management meeting, managers meeting, occupational safety and health committee.<\/span><\/p>\n

\u2022 Supervisors are concerned about employees’ career development and provide necessary assistance through performance appraisal interviews.
\n<\/span><\/p>\n<\/td>\n

\u2022 Employer-employee and Employee-employment Relations<\/span><\/p>\n

\u2022 Development and Education and Training.<\/span><\/p>\n

\u2022 Safety and Healthy Work Environment
\n<\/span><\/p>\n<\/td>\n

\u2022 Diversified recruitment channels and practice of newcomer care<\/span><\/p>\n

\u2022 Annual staff development education and training program and tracking education and training development<\/span><\/p>\n

\u2022 Promoting healthy workplace and setting workplace safety goals<\/span><\/p>\n

\u2022 Workplace health promotion
\n<\/span><\/p>\n<\/td>\n

\u2022 Four labor-managment meeting.<\/span><\/p>\n

\u2022 Weekly management meeting.<\/span><\/p>\n

\u2022 Three Occupational Safety and Health Committee meetings.<\/span><\/p>\n

\u2022 8.8 training hours per person in environmental safety and health courses in 2022.<\/span><\/p>\n

\u2022 Medical and nursing staff visited 48 times for various physical and mental health services and counseling.<\/span><\/p>\n

\u2022 Encourage Covid-19 vaccines to cover all employees.
\n<\/span><\/p>\n<\/td>\n<\/tr>\n

Supplier\/
\nContractor<\/td>\n		Through the “suppliers and contractors strategy” of mutual dependence with suppliers\/contractors, we can achieve the purpose of resource integration in response to market changes, establish an intensive cooperative relationship for both parties, and enhance market competitiveness.<\/td>\n\u2022 Suppliers visit regularly<\/span><\/p>\n

\u2022 Semi-annual evaluation of suppliers and contractors.<\/span><\/p>\n

\u2022 Commitment letter to undertake safety and health management.<\/span><\/p>\n

\u2022 Monthly reporting to the Ministry of Labor\u2019s occupational accident statistics online reporting system.
\n<\/span><\/p>\n<\/td>\n

\u2022 Supply chain sustainability management.<\/span><\/p>\n

\u2022 Supplier Risk Analysis.<\/span><\/p>\n

\u2022 Supplier social responsibility.<\/span><\/p>\n

\u2022 Occupational Safety and Health.<\/span><\/p>\n

\u2022 Quality and occupational safety and health awareness and requirements.
\n<\/span><\/p>\n<\/td>\n

\u2022 Daily toolbox meeting.<\/span><\/p>\n

\u2022 Hold vendor meetings.<\/span><\/p>\n

\u2022 Conduct supplier visits and environmental assessments.<\/span><\/p>\n

\u2022 Monthly reporting to the Ministry of Labor\u2019s occupational accident statistics online reporting system.<\/span><\/p>\n

\u2022 Handling all purchases in accordance with the Government Procurement Act.
\n<\/span><\/p>\n<\/td>\n

\u2022 69 supplier assessed from 01.01.2022 to31.21.2022.<\/span><\/p>\n

\u2022 Maintain disaster-free working hours. In 2022, the cumulative number of disaster-free working hours was 829,080 hours.
\n<\/span><\/p>\n<\/td>\n<\/tr>\n

Shareholder
\n\/Investor<\/td>\n		Shareholders\/investors are important investors who support the steady growth of Rayzher, and we strengthen the immediacy and transparency of information disclosure to protect the rights and interests of investors and shareholders.<\/td>\n\u2022 Annual General Meeting of Shareholders
\n<\/span><\/td>\n		\u2022 Operating Performance<\/span><\/p>\n

\u2022 Ethics and Integrity<\/span><\/p>\n

\u2022 Sustainable Governance and Risk Management
\n<\/span><\/p>\n<\/td>\n

\u2022 Communicate and explain disclosed financial and operational information to shareholders\/investros through communication channels.
\n<\/span><\/td>\n		\u2022 Hold 1 shareholder\u2019s meeting<\/span><\/p>\n

\u2022 Hold 1 extraordinary shareholders’ meeting
\n<\/span><\/p>\n<\/td>\n<\/tr>\n

Customer<\/td>\n Rayzher takes “service” as its main consideration and specializes in design and planning capabilities, construction management, and strengthened cost control advantages to provide customers with the best engineering service quality.<\/td>\n\u2022 Set Quality Goals<\/span><\/p>\n

\u2022 Conduct annual customer satisfaction survey<\/span><\/p>\n

\u2022 Customer Complaint Handling Procedure
\n<\/span><\/p>\n<\/td>\n

\u2022 Ethics and integrity<\/span><\/p>\n

\u2022 Occupational Health and Safety<\/span><\/p>\n

\u2022 Sustainable Governance and Risk Management<\/span><\/p>\n

\u2022 Supply chain sustainability management<\/span><\/p>\n

\u2022 Responsibility and product innovation
\n<\/span><\/p>\n<\/td>\n

\u2022 The company’s official website sets up a dedicated mailbox for the contact person<\/span><\/p>\n

\u2022 Ministry of Labor Occupational Accident Statistics Online Reporting System
\n<\/span><\/p>\n<\/td>\n

\u2022 Monthly reporting to the Ministry of Labor\u2019s occupational accident statistics online reporting system<\/span><\/p>\n

\u2022 Average customer satisfaction score in 2022 is 98.5%
\n<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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